Technical Writer · Instructional Designer · Training Coordinator

I write the docs.
I build the training.
I help who needs it.

I'm Kyle Bush, a technical writer, instructional designer, and training coordinator. I develop learning experiences through written documentation, interactive eLearning courses, and instructor-led classes that connect people with the product information and on-the-job training they need to succeed.

Trusted experience

Companies I've worked with

Dana IncorporatedAutomotive Manufacturing
  • Wrote SOPs and implementation docs for floor employees and management
  • Built visual machine operation and maintenance guides
  • Set documentation and training standards for a new corporate education function
StrykerMedical Technology and Software
  • Wrote implementation and system admin guides for software used by 500+ people
  • Turned FDA-compliant regulatory content into clear, user-friendly training
  • Cut content redundancy by over 60% working with SMEs and leaders
Vocera CommunicationsClinical Collaboration and Communication
  • Created user guides, courses, and training workflows for patient management software
  • Built a library of doc and course templates for future releases
  • Designed a scalable training framework for a new corporate education team
Extension HealthcarePatient Alarm Management Software
  • Wrote design specs, customer manuals, and knowledge base articles for 300+ users
  • Built the company's first interactive, fully simulated training module
  • Managed doc repositories and training portals, closing 500+ Agile tickets

Education & Skillset

Education

Indiana University

  • B.S. Informatics StudiesLuddy School of Informatics, Computing, and Engineering
  • B.A. English LiteratureCollege of Arts + Sciences
Certificates
  • Technical Writing OneGoogle
  • Technical Writing TwoGoogle
  • Technical Writing for AccessibilityGoogle
Expertise
User guidesInstallation & implementation guidesAPI documentationSOPsFDA-compliant documentationPeer reviewADDIE/SAMBloom's TaxonomyStoryboardingMicrolearningAccessibility (508, WCAG)Agile/ScrumHealthcare ITEHR systemsHIPAAManufacturing operations
Tools
MadCap FlareDITA/XML (Oxygen)MarkdownHTML/CSSConfluenceArticulate 360Articulate StorylineAdobe CaptivateCamtasiaAdobe PhotoshopCornerstoneLitmosEdubriteBlackboardGitHubJiraPythonJavaScriptRubyC++Regular expressionsChatGPTAI voiceover
What I do

Three ways I help teams

I have helped companies document, design, and implement learning experiences in a variety of ways.

Technical Writing

Clear, tested documentation for the people who build, use, and support the products.

  • End user guides and troubleshooting
  • System Administration and Implementation Engineering runbooks
  • Visual work instructions

Instructional Design

Practical, measurable training for stakeholders and customers.

  • ADDIE framework eLearning development
  • Kirkpatrick Model design and evaluation
  • Screen recorded procedural demonstration

Training Coordination

Scheduling and delivering a positive live experience.

  • Schedule, assign, and evaluate classroom events
  • Go-Live and user onboarding training
  • Full curriculum development with objective-based learning
Featured work

Portfolio

Take a look at a few of the things I have developed in my career.

eLearning course series

HIPAA Security Awareness Courses

A series of short, self-paced security awareness courses for a small healthcare facility in need of essential HIPAA training. These courses are part of a broader curriculum of compliance training I have designed for clients.

TC-101Phishing and Social EngineeringSpot warning signs in emails, texts, calls, and visitors, then pause, check, and report.About 20 min · 9 lessonsLaunch course ↗ TC-102Passwords, MFA, and Account SecurityBuild strong passphrases, protect your login, and know what to do with an unexpected sign-in prompt.About 20 min · 7 lessonsLaunch course ↗ TC-103Safe Devices, Email, Texting, and Remote WorkKeep patient information safe on work devices, in messages, and when working away from the office.About 20 min · 7 lessonsLaunch course ↗ TC-104Using AI Tools Safely at WorkUse only approved AI tools, know what never to enter, check the output, and report mistakes right away.About 15 min · 7 lessonsLaunch course ↗
Rise 360HIPAAScenario-based learningMicrolearning
View all courses →View on GitHub →
Manufacturing SOPs

Gear Changeover SOP Suite

Standard operating procedures for ring-and-pinion gear line changeovers, written in the controlled format production teams use on the floor.

4 documents delivered as PDFs

SOPsControlled docsSafety
View project →
Implementation training

EHR Integration Go-Live Training

Trained implementation engineers and clinicians for EHR-integration go-lives, and supported the full go-live process from readiness to launch.

Formats: engineer enablement sessions, clinician quick references, readiness materials

Go-liveILTHealthcare IT
Developer docs

MedNotate CLI

MedNotate is a command-line tool that reads plain-text clinical notes and extracts structured data without requiring a connection to an EHR system or external API. You run it locally, point it at a note file, and it produces structured output you can use in downstream workflows or integration pipelines.

I created this tool to learn how to manage and update a code project in GitHub, and also authored documentation on how to use it.

3 documents: README, CLI reference, user guide

Node.jsCLI referenceGitHub
View project →
Developer docs

ShiftLog CLI

A four-document suite for a command-line tool that generates manufacturing shift handoff reports, so the next shift knows where the line stands.

4 documents for supervisors and plant IT

Docs-as-codeCLI referenceManufacturing
View project →
Referrals

What colleagues say

Kyle made our classroom a really comfortable experience. I was unsure if my attendance was going to be helpful to me, and not only did he explain the system administration concepts well but he made me feel assured I wasn't going to be left behind. I knew very quickly I had misjudged the class.
JenniferClient administrator
Let's work together

Have a role or project in mind?

I'm open to technical writing, instructional design, and training roles, remote or in the Fort Wayne area. Email is the fastest way to reach me.

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Other links of mine

LinkedIn
GitHub